Return Policy

All Shop Simons & Co. products are carefully curated. We source well-designed pieces with great quality that reflect our modern and warm signature style. We hope that you love your pieces as much as we do, however, should you be unhappy with your purchase in any way, please read through our return policy below. 

Canceling Your Order

Please contact us within 24 hours of placing your order to request a cancellation. If your order has already shipped, we unfortunately will not be able to fulfil the request. Please note that shipping fees are non-refundable.  

Return Policy

  • Items must be returned within 14 days of receiving your order. Please contact us within this timeframe to initiate your return

  • Refunds will be issued to the original method of payment and be reflected on your account within 7 business days

  • Shipping and delivery fees are non-refundable 

  • Shop Simons & Co. reserves the right to refuse the return of products if return reason does not comply with our policy

Eligible Returns

  • Items are not what you expected

  • Incorrect items shipped

  • Items damaged in shipment

Please email us at to initiate your return or fill out the form below

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